Please return hats in the Óptimo cardboard shipping box. Hat should be placed gently upside down in the insert. Take care that the trim is not crushed. Please do not include any other objects with the hat (e.g., hatjacks). If you do not have an Óptimo shipping box, you may purchase one for $10. Otherwise, please place the hat in a box with a few inches of clearance around the hat and float it in Styrofoam packing popcorn.